NTUC launches centre to help domestic workers

This post came out from The Straits Times (25 January 2016)

When Ms Ucik Indrawati's frienders go to her with their work problems, the Indonesian domestic helper tries to advise them to work things out with their employers. For example, some have disagreements with their employers over days off. Maids are legally entitled to one day off per week or payment in lieu. But some of her friends are given neither of these, she said.

Now, if Ms Ucik is unable to provide advice for their problems, she can direct her friends to a 24 hour helpline run by the new Centre for Domestic Employees (CDE). It was launched yesterday by the labour movement.

Besides employment related advice, the CDW will provide services such as mental health counselling, legal clinics, mediation, humanitarian aid and emergency shelter. This is part of the ongoing outreach by the National Trades Union Congress (NTUC) to all workers of all nationalities, said labour chief Chan Chun Sing.

An advisory panel for the CDE - The Domestic Employees stakeholders Forum - was formed to gather feedback on policies and issues about domestic workers. It includes employment agencies, non governmental organisations, and employers of maids, and will meet quarterly.

On CDE's agenda re raising awareness of employment rights and holding workshops to promote good employment practices. It will visit some source countries with employment agency associations to understand the issues foreign domestic workers face before they arrive. It is also in discussions with embassies on what more can be done to ensure the expectations of maids and employers match.

The CDE will be open from 10am to 6pm on Tuesdays to Sundays, except public holidays. The toll free helpline is 1800-CALL-CDE (1800 2255 233).


Thoughts:

1. I thought it would be useful to also indicate where migrant economies can seek help in this blog. There is quite a substantial number of them working here in Singapore, in various industries. Doing my part to raise awareness to point directions on where they can turn to in times of need. 

Thoughts anyone?

Yours,

Something Small Thinking Big